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Ratings and Reviews for Jamieson & Smith (Shetland Wool Brokers LTD)

Merchant Ratings
5.0 1
5.0Jamieson & Smith (Shetland Wool Brokers LTD)
 
 
MerchantJamieson & Smith (Shetland Wool Brokers LTD)
URLhttps://www.shetlandwoolbrokers.co.uk
Phone
Address90 North Road
Lerwick
Shetland
ZE1 0PQ
Customer Review
1.0 / 5
I have not received my package.
Doris E. 3/28/2023 at 14h31
I have emailed you with another copy of your tracking number which shows your parcel is in Chicago so it would hope it arrives soon. Thanks.
Jamieson & Smith (Shetland Wool Brokers LTD) 3/29/2023 at 14h15
Customer Review
1.0 / 5
I have not received my item yet.
Anita K. 3/28/2023 at 14h10
I have emailed you with another copy of your tracking number which shows your parcel is in Chicago so i would hope it arrives soon. Thanks.
Jamieson & Smith (Shetland Wool Brokers LTD) 3/29/2023 at 14h16
Customer Review
1.0 / 5
As my order has not yet been delivered by Royal Mail. I can't leave any meaningful review.
Isobel K. 3/26/2023 at 00h08
Thank you for the feedback, your order was dispatched 16/3 so I'm surprised it hasn't arrived yet. According to the tracking number delivery has not been attempted yet (27/3) if it still has not arrived by 30/3 please email us directly.
Jamieson & Smith (Shetland Wool Brokers LTD) 3/27/2023 at 16h07
Customer Review
1.0 / 5
As of yet I haven’t received my order, nor a confirmation it has been shipped. So, I find it rather difficult to rate the cones. I’d love to amend this rating and review upon arrival of my parcel.
Charlotte T. 1/31/2023 at 06h36
Hi Charlotte
Sorry to hear that you have not received your order placed on 17-01-23.
As of 13-01-23 there has been a cyber-attack upon Royal Mail targeting the ability to send international items traveling from the UK.
Due to this we have been unable to dispatch any non-UK orders. This has been addressed on our website and social media.
Thankfully we now have permission to post international parcels as of 31-01-23. Your order has since been posted on 31-01-23 with the tracking number LE236592212GB. Please use this to stay notified about your parcel.
Please be aware that delivery could take longer due to the volume of parcels which have been held back at the Royal Mail warehouses.
Rebecca.
Jamieson & Smith (Shetland Wool Brokers LTD) 2/2/2023 at 14h06
Customer Review
1.0 / 5
I still have not received my order.
Susan N. 1/30/2022 at 16h42
Thank you for the feedback, Your order was dispatched 11/1, the same day the order was placed. As explained on our delivery page orders outwith the UK can take upto and over 4 weeks to arrive.
Jamieson & Smith (Shetland Wool Brokers LTD) 1/31/2022 at 13h52
Customer Review
1.0 / 5
I haven’t received my yarn as yet, it is being shipped to a little town in the USA.
Eileen C. 1/28/2022 at 15h11
Customer Review
1.0 / 5
The pattern has not arrived. I am disappointed. The headband would have been a gift.
Karen C. 1/21/2022 at 14h57
Hello, you purchased a paper copy of this pattern which was explained on the product page, we have dispatched the order which will take a number of weeks to arrive in the post to the USA. The order was placed on the 11th and dispatched on the 14th.
Jamieson & Smith (Shetland Wool Brokers LTD) 1/21/2022 at 16h03
Customer Review
1.0 / 5
Your shipping charges are extortionate and 10 days later I'm still awaiting delivery. Not impressed.
Jeremy H. 12/27/2021 at 19h23
Thank you for your feedback, Jumper Boards must be posted via parcelforce due to the size of the parcel, this incurs a flat rate for us. I sent the tracking number when it was posted and will email it again - we posted it on 20/12 and once it has left us it is out of our control especially during extremely busy times like 5 days before Christmas.
Jamieson & Smith (Shetland Wool Brokers LTD) 12/28/2021 at 16h23
Customer Review
1.0 / 5
Hello,
I'm still waiting to receive this order.

Now getting concerned.

Thank you LInda Cobbe.
Linda C. 12/9/2021 at 15h23
Customer Review
1.0 / 5
I have not received my yarn.
Holly C. 11/30/2021 at 13h05
Thank you for your feedback, your order was placed on the 24th and dispatched on the 26th of November, it would have done pretty well to get to the USA in 4 days.
Jamieson & Smith (Shetland Wool Brokers LTD) 11/30/2021 at 13h36
Customer Review
1.0 / 5
Not arrived yet. So can’t comment on any fields.
Gerard m. 11/29/2021 at 19h12
Thank you for your feedback, Unfortunately, that has given us a 1-star review, the order was placed on the 24th and dispatched on the 26th. There was no boat in from Shetland on the 26th or 27th so any weather delays are outwith our control.
Jamieson & Smith (Shetland Wool Brokers LTD) 11/30/2021 at 13h39
Customer Review
1.0 / 5
My order has not arrived.
Susan C. 11/27/2021 at 23h48
Thank you for the feedback, according to the tracking number (which we can provide if contacted for UK orders) your parcel was delivered to your nominated collection point on 26-11-2021 and it's ready for you to collect - you should have received communication from Royal Mail.
Jamieson & Smith (Shetland Wool Brokers LTD) 11/30/2021 at 13h26
Customer Review
1.0 / 5
I haven’t received it yet.
Anneke T. 10/10/2021 at 10h37